Dine Out Vancouver quote of the day in the forum:
“Hi, I’d like to cancel my reservation for tonight”
“Ok, what time is it for?”
“7:00″
“But it’s 7:35.”
“I know. We were running late.”
“I’m sorry, but I’ve canceled the reservation already.”
“I know, I just got a no-show email from Open Table.”
“Oh. We mark the reservation as a no-show after 30 minutes.”
“But I’m calling you now to cancel the reservation.”
“Now?”
“Yes now. Why did you no-show me?”
“Because you didn’t show up for your reservation and didn’t call to let us know you’d be canceling.”
“But I am calling you to cancel the reservation.”
“Now?”
“Yes Now.”
“After you got the no-show email from Open Table?”
“Yes! It really effects my status if it says I don’t show up for a reservation.”
“But you didn’t show up for your reservation.”
“But I’m calling you to cancel my reservation!”
“Now?”
“Yes Now?”
“After you got the no-show email from OpenTable?”
“Yes I’m canceling.”
Beautiful.
{ 8 comments… read them below or add one }
Stuck on Stupid
omg…this is hilarious! made my day! thanks to whoever put it up!
…okay still laughing!
Don’t you wish you could push a button on your phone and a big boxing glove would come out the other end!!!
^LOL. Now that is a million dollar idea if I ever heard one. Doesn’t “Acme” make this product already?
That is priceless…any host or manager will tell you they have gotten at least one of those calls…specially during dineout..
OK, but what about this: a 9:45 rezo. The restaurant closes at 10, but the group is industry, so… they phone and say that they’re going to be a little late because someone in their group ‘fell’. 10 after 10, the restaurant is completely empty. “oh, are you guys closed”? no no, we’ve been waiting for you. so, they decide not to inconvenience us. But then, 5 minutes later we get an earful for turning away the table? And this is industry?
Maybe if the host could speak in full sentences there wouldn’t be an exchange worthy of Three’s Company. “You are classified as a “no show” 30 minutes after your reservation. You are calling 5 minutes too late to cancel your reservation, so you have already been classified as a “no show”.” End of story. And you can add on – “The computer won’t let me reverse the charge.”
you have to remind yourself that 1/2 the population is sub-par intelligence when you read stuff like this. Tests your Zen-cool factor just imagining having to field a call like this…